Privacy Policy
Effective Date: May 15, 2025
1. Information We Collect
DataGreece collects various types of information to provide and improve our educational services. The information we gather falls into several categories that help us deliver personalized learning experiences and maintain effective communication with our students.
1.1 Personal Information
When you register for our courses or contact us, we collect personal details including your full name, email address, and educational background. This information allows us to customize your learning path and provide relevant course recommendations based on your experience level and career goals.
1.2 Usage Data
Our platform automatically collects information about how you interact with our website and course materials. This includes pages visited, time spent on different sections, course progress, quiz results, and assignment submissions. Such data helps us understand learning patterns and improve our educational content.
1.3 Device Information
We collect technical information about the devices you use to access our services, including browser type, operating system, screen resolution, and network connection details. This data ensures our platform functions optimally across different devices and helps us troubleshoot technical issues.
2. How We Use Your Information
The information we collect serves multiple purposes designed to enhance your educational experience and ensure the smooth operation of our services.
2.1 Educational Services
Your personal information enables us to provide customized learning experiences, track your progress through courses, issue certificates upon completion, and offer academic support when needed. We use this data to match you with appropriate course levels and suggest additional learning opportunities.
2.2 Communication
We use your contact information to send course updates, important announcements, technical notifications, and educational resources. This includes notifications about new course offerings, schedule changes, and industry insights that may benefit your professional development.
2.3 Platform Improvement
Usage data helps us analyze how students interact with our content, identify areas where additional support might be needed, and develop new features that enhance the learning experience. This analysis is conducted in aggregate to identify trends without focusing on individual behaviors.
3. Information Sharing
DataGreece maintains strict policies regarding the sharing of personal information. We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3.1 Service Providers
We work with trusted third-party service providers who assist in delivering our educational services. These providers include cloud hosting services, email communication platforms, and payment processors. All service providers are contractually bound to protect your information and use it solely for the purposes we specify.
3.2 Legal Requirements
In certain circumstances, we may be required to disclose personal information to comply with legal obligations, respond to lawful requests from authorities, protect our rights and property, or ensure the safety of our users and the public.
4. Data Security
Protecting your personal information is a fundamental priority. We implement comprehensive security measures to safeguard data against unauthorized access, alteration, disclosure, or destruction.
4.1 Technical Safeguards
Our systems employ industry-standard encryption protocols for data transmission and storage. We use secure servers, firewall protection, and regular security monitoring to prevent unauthorized access to our databases and systems.
4.2 Access Controls
Access to personal information is strictly limited to authorized personnel who need such access to perform their job functions. All team members receive regular training on data protection practices and are bound by confidentiality agreements.
5. Your Rights
You have several rights regarding your personal information, and we are committed to honoring these rights in accordance with applicable privacy laws.
5.1 Access and Correction
You have the right to access your personal information and request corrections if any data is inaccurate or incomplete. You can update most of your information directly through your account settings, or contact us for assistance with more complex changes.
5.2 Data Portability
Upon request, we can provide you with a copy of your personal data in a structured, commonly used format. This allows you to transfer your information to other services if desired.
5.3 Deletion
You may request deletion of your personal information, subject to certain limitations such as legal retention requirements or legitimate business needs. We will honor such requests whenever legally permissible.
6. Data Retention
We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary depending on the type of information and its purpose.
Course enrollment data and academic records are typically retained for several years to support ongoing student services and comply with educational regulations. Usage data and technical logs may be retained for shorter periods, primarily for system optimization and security purposes.
7. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. When such transfers occur, we ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy and applicable laws.
8. Children's Privacy
Our services are designed for individuals who are at least 16 years old. We do not knowingly collect personal information from children under this age. If we become aware that we have collected information from a child under 16, we will take steps to delete such information promptly.
9. Changes to This Policy
This privacy policy may be updated periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through prominent notices on our website or direct communication. The effective date at the top of this policy indicates when the most recent changes were made.
10. Contact Information
If you have questions about this privacy policy or wish to exercise your rights regarding your personal information, please contact us through the contact form available on our website. We are committed to addressing your concerns promptly and transparently.